Managed Cloud Support Services

Improving Your speed to market by embracing cloud services

Managed Cloud Support Services

How BossNine Cloud Services Can Help

Our business and technology teams can help build your cloud roadmap and then design and build your cloud architecture. Together, we can implement strategic information solutions and scalable cloud architectures that enable you to get products to market faster and reduce IT costs.

Cloud Roadmap Cloud Enablement Cloud Optimization Linux Support

Managed Cloud Support Services

Discovery & On-boarding Sessions

Each engagement begins with a discovery session. BossNine's consulting team meets with key stakeholders to assess, document, onboard and make recommendations for the existing environment. Ongoing quarterly business reviews with stakeholders to ensure we are collectively tracking toward your goals.

Resolution

Incident resolution and problem analysis. Systems support is focused on the proactive monitoring of the client’s cloud environment, reactive service event generation, management of work orders and ad hoc service requests via our service desk

Optimization

On-going cloud optimization. We continually look to optimize your cloud enviorment to assure that costs, performance and security is where it has to be.


Monitoring

Customizable monitoring platform to proactively monitor core services and applications for service availability and functionality

Accessibility
  • Preschedule Solution Architecting Sessions
  • Pre-scheduled solutions architect consulting sessions focusing on the big picture (automation, cost optimization, opportunities to leverage new services).
Support
  • 7x24X365 Support.
  • Oncall support, so you don’t have to be! The BossNine team will handle support duties driven by our availability monitoring service so you can sleep at night.